Contact Information
Our support team is a real, human team — no bots, no ticket-run-around. We are available Monday to Saturday, 9:00 AM – 9:00 PM.
Reach us directly
- Hotline: 03310810008
- WhatsApp: 03310810008 (send part photos for fitment help)
- Email: topautofix@gmail.com
- Payments (Easypaisa): 03102525261
- Live chat: tap the "Chat with us" button, bottom of every page — a real person replies during business hours.
Store information
- Business name: TopAutoFix.com
- Type: 100% online store — nationwide delivery, no physical showroom yet.
- Hours: Monday–Saturday, 9:00 AM – 9:00 PM (Sunday: messages answered next working day).
- Currency: Pakistani Rupees (PKR).
Before you contact us, it helps to have ready
- Your order number (starts right after you place an order — also sent on SMS/WhatsApp).
- Your car's make, model and year (for part fitment questions).
- A clear photo of the old part or part number (for "Parts on Demand" requests).
Complaints
Something not right? We want to hear it. Send your order number and what happened on chat, WhatsApp or topautofix@gmail.com. Our team reviews every complaint and will make it right — a replacement, a refund, or a fix, depending on your situation. See our Return & Refunds policy for timelines.